Skip to main content
Free academy website with paid plans.

Set up two-factor sign-in or a passkey on your account

Protect your own account with codes from an authenticator app, or sign in with a passkey such as Face ID, Touch ID or Windows Hello.

Written for: Owners, admins and staffUpdated

Steps

  1. While signed in, open the two-factor page by adding /security to your ChessCore address. If you can change your academy’s security policy and have not set up two-factor yet, Settings, Security also shows a Set up two-factor button.

  2. Under Two-factor authentication, enter your password under Confirm your password if asked, then select Set up two-factor.

  3. At 1 · Scan or enter the secret, scan the QR code with an authenticator app such as Google Authenticator, 1Password or Authy. You can also type the secret in by hand.

  4. At 2 · Save your recovery codes, select Copy next to the codes, keep them somewhere safe, and tick I’ve saved my recovery codes.

  5. At 3 · Enter the 6-digit code, type the code from your app and select Verify & turn on. The button stays off until you tick the recovery codes box.

  6. Next time you sign in, the Two-factor verification page asks for your Authenticator code. Enter it and select Verify.

  7. To add a passkey, open Settings, then Security. Under Passkeys, type a Name (optional) and select Add passkey. Follow your device’s prompt.

  8. To use it, select Sign in with a passkey on the sign-in page.

Good to know

  • If you lose your phone, select Lost your authenticator? Use a recovery code on the verification page. Each recovery code works only once.
  • To turn two-factor off, open the same page, confirm with your password or a code, select Turn off two-factor, then Disable two-factor.
  • Passkeys work with Face ID, Touch ID, Windows Hello or a security key. You can remove a passkey with the remove button next to its name.
  • Sign in with a passkey does not appear on a sign-in page that uses your academy’s own custom domain.
  • The Security settings page, where passkeys live, needs security access, which owners and admins have by default. It also has Change password and Sign out other devices.